At Luna Beauty, we want your beauty essentials to arrive safely and on time. Please review our shipping policy below for important information about processing, delivery, and tracking.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

 Shipping Times

Estimated delivery times may vary depending on your location:

• United States: 7–15 business days

• United Kingdom: 7–15 business days

• Canada: 8–18 business days

• Australia: 8–18 business days

• Other locations: 10–25 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs, weather, carrier disruptions, or other circumstances outside our control.

 Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available. Tracking updates may take a few days to appear after shipment.

 International Orders

International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. Any applicable fees are the responsibility of the customer.

Incorrect Address

Please make sure your shipping information is accurate before completing your purchase. Luma Beauty is not responsible for orders delivered to an incorrect address provided by the customer.

 Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact our customer support team so we can help investigate the shipment.

 Contact Us

For shipping questions or assistance with your order, please contact us through the Contact Us page on our website.

Thank you for choosing Luna Beauty. We appreciate your business!